These are the terms and conditions on which we supply products to you, whether these are goods, services or digital content. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.

INFORMATION ABOUT US AND HOW TO CONTACT US

How to contact us. You can contact us by using the contact details here.

How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address you provided to us in your order.

ORDERS

The acceptance of your order will take place via our ordering platform and payment has been made.

If we cannot accept your order: If we are unable to accept your order, we will inform you of this by email and of course there will be no charges! Reasons for this may be a technical issue in processing payment, not having any stock for a certain type of cake, or not being able to meet the delivery date requested.

Your order number: We will assign an order number to your order after it has been accepted. Please reference this order number when communicating with us to easily help us find your information.

OUR PRODUCTS

Products may vary slightly from their pictures: The images of the products on our website are for illustrative purposes only. Your product may vary slightly from those images.

YOUR RIGHTS TO MAKE CHANGES

If you wish to make a change to the product you have ordered please contact us immediately. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.

OUR RIGHTS TO MAKE CHANGES

Minor changes to the products. We may change the product for the following reasons: if stock and supply of colour changes requiring minor degrees of change to a variant of the out-of-stock colour. Changes to the design as we improve our products.

PROVIDING THE PRODUCTS

Delivery costs. The costs of delivery will be as displayed to you by email/ telephone before your order is accepted OR included in the price quoted to you when placing your order.

Collection by you. If you have asked to collect the products from us, you must arrange collection with us by contacting us in advance.

When you become responsible: A product will be your responsibility from the time we deliver the product to you or you collect it from us.

How long do I have to change my mind? How long you have depends on what you have ordered and how it is to be delivered. Please contact us immediately should you change your mind about anything.

PRICE AND PAYMENT

Price for the product. Pricing for our products is clearly shown on our websites to avoid any confusion. Add-ons are also labelled as well as delivery charges.

When you must pay and how you must pay. Payment is made with a credit card, or PayPal. 100% payment is due upfront.

HOW WE MAY USE YOUR PERSONAL INFORMATION

How we will use your personal information. We will use the personal information you provide to us: 

  1. To supply products to you

  2. To process payments

  3. To email you as part of our distribution list - if you have provided your email on our signup form

  4. To contact you in case we have any questions about your order

For more information, please see our Privacy Policy.

VIRUSES

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Terms of Use Policy

If you wish to make any use of content on our site other than that set out above, please contact us via our contact form.

Terms Of Use

WHAT'S IN THESE TERMS?

These terms tell you the rules for using our website www.olbaa.uk. Olbaa.uk and it’s trademark are properties of The Saba Group Holdings Limited.

We discuss the following below:
• Who we are and how to contact us. 
• By using our site you accept these terms and conditions. 
• We may make changes to these terms. 
• We may make changes to our site. 
• We may suspend or withdraw our site.

TERMS AND CONDITIONS OF USE

This acceptable use policy sets out the terms between you and us under which you may access our website. This acceptable use policy applies to all users of, and visitors to, our site.

1. Who we are and how to contact us

1.1 www.olbaa.uk is a site hosted by Squarespace.

1.2 By using our site you accept these terms. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

1.3 These terms of use refer to the following additional terms, which also apply to your use of our site: 
• Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. 
• Our Cookie Policy, which sets out information about the cookies on our site.

1.4 We may make changes to our site. We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes. We may suspend or withdraw our site. Our site is made available free of charge.

1.5 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

1.6 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

1.7 You must keep your account details safe

2 How you may use material on our site

2.1 We are the owner of this site, and in the material published on it. You may use our site only for lawful purposes. You may not use our site: 
• In any way that breaches any applicable local, national or international law or regulation 
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect 
• For the purpose of harming or attempting to harm minors in any way 
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards set out below. To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam) 
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware

You also agree: 
• Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use 
• Not to access without authority, interfere with, damage or disrupt: 
• any part of our site; 
• any equipment or network on which our site is stored; 
• any software used in the provision of our site; or 
• any equipment or network or software owned or used by any third party

2.2 You may print off and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

2.3 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

2.4 You must not use any part of the content on our site for commercial purposes without obtaining permission from us to do so. 

2.5 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete, or up to date.

2.6 We are not responsible for websites we link to. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. User-generated content is not approved by us.

Changes to the Acceptable Use Policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.